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Reviews 2019-10-01T15:19:35+00:00

Car Service You Can Trust

At Max's Auto Service Inc. we provide each of our customers with reliable, trustworthy car service. We know that each time we work on your car our reputation in the community is on the line, and we act accordingly. This is why we have such loyal, enthusiastic customers! Let our auto repair professionals show you that you can trust Max's Auto Service Inc..

On Friday afternoon, 14 June 2019, we had the misfortune to have our radiator fail on a trip from North Carolina to Virginia; we were 40 minutes into a 5-hour trip. Calling AAA, they were cordial, professional and efficient and they recommended and subsequently towed us to an approved AAA auto center (“MAX’s Auto Service, Inc.”).

It is difficult, in a short dispatch, to share the scope of service, professionalism and kindness we experienced from this AAA approved auto center. Greg Williams, Service Manager, advised us on the phone before our arrival that he would do everything he could to locate a radiator and get us back on the road. He was true to his word. And, although it was late on a Friday afternoon when he received the radiator, he worked well into the evening to complete the work and ensure the car was safe to proceed on our journey. Mr. Williams superior service, although above and beyond, was eclipsed by his many kindnesses during this extended period that we were in his waiting room; caring for our subsistence and potential lodging.

This inconvenience, where certainly not preferred, was mitigated by the “humanity” of this experience with Mr. Williams and his auto service. In short. it was worth the inconvenience to experience the reminder of the good in some people. Mr. Williams has my deepest respect and admiration.
Whatever metrics AAA uses to identify service stations that meet your standards, I assure you that they were spot on with Max’s Auto Service and Mr. Williams.

Leif H. Hendrickson
Brigadier General – United States Marine Corps (retired)

Customer loyalty is our number one priority

The purpose of our business is to repair vehicles quickly, skillfully and honestly. We are here to help you make informed choices that work for your budget by providing expert advice. We are grateful for your business and we do everything we can to keep it. Our customers trust us to keep them on the road; come see why.

The 3Rs of Auto Repair

Great auto repair provides you with the three Rs: reliability, responsiveness, and the right prices. Here’s how we do it:

Reliability. Our team of skilled auto repair professionals gives you reliable service. You can count on us to keep your vehicle running great. Our goal is to keep you coming back to us year after year, and each time you do, we work as hard as we can to make your experience a pleasant one.

Responsiveness. When you talk, we listen. Too many consumers feel that car service shops are dishonest. Only by responding to your questions in a patient, thorough way can you feel totally at home with our work.

Right prices. Your vehicle is one of your most important investments. When your vehicle doesn’t work, your livelihood and personal life can be hurt. Our trained team will take care of your vehicle like it’s our own.

See what members of our family of customers say about our services above and make an appointment today!